Complete information regarding SOLOMON’s warranties is listed below. You can jump directly to the section you want more quickly by selecting the topic you need from the list below:
SOLOMON warrants to the original end user customer that its products are free from defects in material and workmanship on the terms and conditions set forth herein. Subject to the conditions and limitations set forth below, SOLOMON will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by SOLOMON on an exchange basis, and will be either new or recertified. All recertified products have been tested to ensure that they are functionally equivalent to new products.
This limited warranty does not cover any damage to the product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair or modification. This limited warranty shall not apply if: (i) the product was not used in accordance with any accompanying instructions, or (ii) the product was not used for its intended function.
This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed.
This limited warranty covers only repair, replacement for defective SOLOMON products, as provided above. SOLOMON is not liable for, and does not cover under warranty, any damages or losses of any kind whatsoever resulting from loss of, damage to, or corruption of, content or data or any costs associated with determining the source of system problems or removing, servicing or installing SOLOMON products. This warranty excludes third party software, connected equipment or stored data. SOLOMON is therefore not liable for any actual or consequential losses or damage attributable to third party software, connected equipment or stored data. In the event of a claim, SOLOMON’s sole and maximum obligation shall be to repair or replace the hardware in SOLOMON’s sole discretion.
The following SOLOMON products are covered by this warranty for a period of one year from the date of purchase by the original end user customer: SLM AI、SLM 3DSCN-0501B、SLM3DSCN-0501C、SLM 3DSCN-0231B、SLM 3DSCN-0231C、SLM 3DSCP-0501B、SLM 3DSCP-0501C、SLM 3DSCP-0231B、SLM 3DSCP-0231C、SLM 3DRBP-0501B、SLM 3DRBP-0501C、SLM 3DRBP- 0231B、SLM 3DRBP-0231C、SLM 3DSCW-0501B、SLM 3DSCW-0501C、SLM 3DSCW-0231B、SLM 3DSCW-0231C、SLM 3DSCA-0501C、SLM 3DSCG-0501C。
Warranty Claim Procedures and Requirements
To obtain warranty service, you may return a defective product to your original point of purchase, or the authorized SOLOMON dealer or distributor from whom you purchased the SOLOMON product. Please confirm the terms of its return policies prior to returning the product. Typically, you must include product identification information, including model number and serial number (if applicable) with a detailed description of the problem you are experiencing. You will be required to provide proof of purchase. All returned parts or products, if replaced will become SOLOMON’s property upon receipt. Repaired or replacement product will be shipped at SOLOMON’s expense. To the extent permitted by applicable laws, products not imported or sold through authorized SOLOMON dealers or distributors are not covered by this warranty, and SOLOMON may elect to repair or replace your product for a fee. This is to ensure certification of quality. Please contact the dealer from whom you have purchased such products for available warranty.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE FOREGOING IS THE COMPLETE WARRANTY FOR SOLOMON PRODUCTS AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO SOLOMON PRODUCTS AND SOLOMON EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
SOLOMON PRODUCTS ARE NOT AUTHORIZED FOR USE AS CRITICAL COMPONENTS IN LIFE SUPPORT EQUIPMENT OR FOR APPLICATIONS IN WHICH THE FAILURE OR MALFUNCTION OF THE PRODUCTS WOULD CREATE A SITUATION IN WHICH PERSONAL INJURY OR DEATH IS LIKELY TO OCCUR. SOLOMON SHALL NOT BE LIABLE FOR THE DEATH OF ANY PERSON OR ANY LOSS, INJURY OR DAMAGE TO PERSONS OR PROPERTY BY USE OF PRODUCTS USED IN APPLICATIONS INCLUDING, BUT NOT LIMITED TO, MILITARY OR MILITARY-RELATED EQUIPMENT, TRAFFIC CONTROL EQUIPMENT, DISASTER PREVENTION SYSTEMS AND MEDICAL OR MEDICAL-RELATED EQUIPMENT.
SOLOMON’S TOTAL LIABILITY UNDER THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, IS LIMITED TO REPAIR, REPLACEMENT. REPAIR OR REPLACEMENT ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOLOMON SHALL NOT BE LIABLE TO
THE PURCHASER OR END USER CUSTOMER OF A SOLOMON PRODUCT FOR ANY DAMAGES, EXPENSES, LOST DATA, LOST REVENUES, LOST SAVINGS, LOST PROFITS, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THE SOLOMON PRODUCT, EVEN IF SOLOMON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.
THIS DISCLAIMER DOES NOT PURPORT TO LIMIT OR EXCLUDE SOLOMON’S LIABILITY FOR DEATH OR INJURY CAUSED BY ITS NEGLIGENCE OR FOR FRAUDULENT MISREPRESENTATION.
SOLOMON Technology Corporation