META-aiviCase Study
Casino Chips Counting Verification Using AI
Customer
The customer is the operator of one of the largest casinos in Asia.
Case
Fortifying Casino Security
In the gaming industry, security is paramount. Ensuring the accuracy of chip counting during cash exchanges at the cashier is not just about monetary integrity; it’s a vital defense against theft, fraud, and deception. As part of its rigorous internal security measures, the casino seeks to implement a robust chip counting system and monitor staff and customers in real-time.
Challenge
Accurate Chip Counting
Operating within a fast-paced environment bustling with numerous customers, the casino faces a multitude of distractions and ambient noises that can complicate the chip counting process. Amidst this bustling atmosphere, ensuring counting accuracy becomes increasingly challenging, especially due to the similarity in shape and size among different colored chips. Additionally, the sheer volume of transactions handled by cashiers, often processing hundreds of chips during a single shift, introduces a considerable margin for human error or potential malfeasance, underscoring the critical need for a reliable and foolproof counting system.
Solution
AI-Based Chip Counting Verification
The casino adopted a cutting-edge AI solution that combines their existing IP camera surveillance system with Solomon’s META-aivi AR + AI vision system. This innovative approach enables the accurate counting and classification of poker chips and casino tokens in real-time. By leveraging artificial intelligence, META-aivi not only ensures precise counting but also mitigates the risk of miscounts, errors, and potential theft or deception. Each transaction is meticulously time-stamped, enhancing accountability and traceability throughout the process. This integrated solution represents a breakthrough in chip counting verification, delivering heightened security, improved operational efficiency, and fortified trust among patrons and casino operators.